Privacy Policy
Effective Date: October 1, 2023
Monroe Mobile Welding (“we“, “us“, or “our“) is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Introduction
This Privacy Policy describes our practices concerning the information we collect from you when you visit our website or use our services. It also explains your rights concerning your personal data and how to contact us with any questions or concerns.
2. Data Collection, Usage, and Storage
2.1 Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and any other information you voluntarily provide when contacting us or requesting our services.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, pages visited, time and date of visits, and other diagnostic data.
2.2 How We Use Your Information
- To provide and maintain our services.
- To respond to your inquiries and provide customer support.
- To send you updates, promotional materials, and other information that may be of interest to you.
- To monitor and analyze usage and trends to improve user experience.
- To detect, prevent, and address technical issues.
2.3 Data Storage
Your personal information is stored securely and only retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
3. Information Sharing and Third-Party Disclosure
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may employ third-party companies to facilitate our services, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our services are used.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. User Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccuracies in your personal information.
- Deletion: Request that we delete your personal information under certain circumstances.
- Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in the email or contacting us directly.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information.
5.1 What Are Cookies?
Cookies are small data files placed on your device. They serve various purposes, such as enabling certain website functionalities and analyzing website traffic.
5.2 How We Use Cookies
- Essential Cookies: To provide you with services available through our website.
- Analytics Cookies: To collect information about how visitors use our website, allowing us to improve it.
- Advertising Cookies: To deliver advertisements relevant to you and your interests.
5.3 Managing Cookies
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.
6. Data Security Measures
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will take steps to remove that information from our servers.
8. International Data Transfers
Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. By providing your information, you consent to such transfers.
9. Contact Information for Privacy Concerns
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Monroe Mobile Welding
2080 Eagle Pkwy
Fort Worth, TX 76177
Phone: (214) 501-8864
Email: [email protected]
10. Policy Update Procedures
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Digital Marketing and Analytics Practices
We may use third-party service providers to monitor and analyze the use of our website and to assist us with digital marketing efforts.
11.1 Analytics
- Google Analytics: We use Google Analytics to collect and analyze information about how our website is used. This information is used to improve our services. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy.
11.2 Advertising
- Google Ads: We may use Google Ads for remarketing purposes to advertise on third-party websites to previous visitors to our site. You can opt-out of Google Ads by visiting the Google Ads Settings page.
12. Compliance with Privacy Laws
We comply with all applicable data protection laws, including but not limited to:
- General Data Protection Regulation (GDPR): For users in the European Economic Area (EEA), we process personal data in accordance with GDPR requirements.
- California Consumer Privacy Act (CCPA): For California residents, we adhere to CCPA regulations regarding the collection and use of personal information.
13. Your Consent
By using our website and services, you consent to our Privacy Policy and agree to its terms.
14. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
16. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
If we make material changes to this policy, we will notify you here that it has been updated to keep you aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.
17. Contact Us
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:
Email: [email protected]
Phone: (214) 501-8864